Job Description

Agency Associate – Rotational Insurance Departments

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Agency Associate at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Agency Associate, you’ll focus on training and gaining a comprehensive understanding of three key areas within our agency: Private Client Services, Employee Health & Benefits, and Business Insurance. Throughout this year-long program, the Agency Associate will obtain their Property & Casualty Licenses as well as their Life & Health License. You will spend three months in each department, immersing yourself in the unique aspects of each area. Upon completion of the program, you will be assigned to a department that is mutually agreed upon, stepping into the role of a client coordinator, fully licensed and equipped to effectively support the service team.

Private Client Services collaborates with a diverse range of individuals and families to safeguard their homes, vehicles, boats, and more! Throughout your experience in the Private Client Services department, you will gain insights into risk management, explore various coverage options, understand underwriting practices, and develop customer service skills. You will engage with clients, learn how to implement policy modifications, conduct property valuations for homes, and even delve into the quoting process for policies. Each day in Private Client Services brings new and exciting challenges!

Employee Health & Benefits plays a vital role in assisting the employee benefits service team, supporting both the internal client team and external clients with deliverables and customer service. This role establishes a foundation for managing a book of business while learning from seasoned service team members. You will discover how to assist an employee benefits client throughout the account's lifecycle, emphasizing compliance, the products we offer, the systems we use, effective communication, our compensation structure, and developing a fundamental understanding of both our MMA narrative and the client’s narrative.

Business Insurance, support the services team in managing all new and renewal commercial business. This role provides a solid foundation for overseeing a book of business while learning from an experienced Client Advocate on their accounts. As an Agency Associate, you will help with policy administration tasks, including processing policy changes, endorsements, audits, certificates, and renewals. Furthermore, you will work closely with internal teams to ensure the implementation of accurate and efficient service delivery best practices.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• High school diploma or equivalent.
• Must be detailed with excellent organizational and time management skills.
• Good interpersonal skills and a high sense of urgency.
• Excellent written and verbal communication.
• Ability to effectively build and maintain positive working relationships with management and colleagues and clients.
• Proficiency in Microsoft office applications.
• Be a self-starter and problem solver.

These additional qualifications are a plus, but not required to apply:

• Bachelor’s degree in business, finance, communications, risk management, health administration or closely related field.
• Property & Casualty license (required within 3 months of hire)
• Life & Health license (required within 3 months of hire)

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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