Job Description

Introduction

Technology Sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell' we're looking for recent graduates who want to combine their technical interests and education with the people skills needed to prospect and co-create with customers, partners, and colleagues on solutions to our clients' most complex business challenges.

In a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical expertise, we need to be great with people - to empathize, understand, and collaborate on technical solutions that will improve lives all over the world.

A Brand Technical Specialist role within IBM means you're providing clients with the heartbeat of their digital enterprise. A subject matter expert on a solution that's secure, reliable, scalable, sustainable, and can integrate with hybrid cloud and AI, you'll be co-creating with colleagues and clients to deliver the engine that sits at the centre of their digital transformation's success.

IBMs comprehensive onboarding and industry leading learning culture will set you up for positive impact and success, whilst ongoing development will continually advance your career. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds - always willing to help and be helped- as you apply passion to work that will compel our clients to investin IBM's products and services.

Your role and responsibilities

As a Brand Technical Specialist, you'll work closely with clients to develop relationships, understand their needs, earn their trust and show them how IBM's industry leading solutions will solve their problems whilst delivering value to their business.

Your primary responsibilities will include, but not be limited to:

• Building Credibility and Trust: Through consultative methods at all levels, both internally and externally, to facilitate the closure of highly complex deals.
• Developing Proposals: Build propositions for clients to grow their businesses by solving strategic and tactical business problems with IBMs proven technology solutions.
• Delivering Proof of Concepts: Deliver proof of concepts and simplify complex technical subjects for client education.
• Defining and Detailing IBM Solutions: Design feasible IBM solutions that complement and enhance clients' existing tech stacks.
• Sales Prospecting: Apply IBMs sales methodology to identify new clients and opportunities for expansion with existing clients through multiple channels (email, phone, video creation, social media) - this includes a considerable amount of cold calling.
• Supporting Teams for Sales Opportunities: Provide support to your team of Business Development and technical colleagues to identify and create up-/cross-sell opportunities within your assigned territory.

To be successful in this role, you will need:

• Confidence to contact and engage potential new customers and deliver an elevated experience.
• Motivation to achieve sales, business objectives and high client satisfaction.
• Aptitude to utilize selling technologies to network, engage clients, and identify new business opportunities.
• Embrace curiosity and a growth mindset.

You may work with any of the following technologies: Data, Artificial Intelligence, Automation, Cloud, Security or Systems Hardware.

Opportunities are available in: Austin, TX, Atlanta GA, Boston MA, Chicago IL, Dallas TX, New York NY, Raleigh NC, San Francisco CA, Costa Mesa, CA and Washington DC.

Approximately 25% travel may be required in this role, based on client needs and needs of the business.

~ IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Required technical and professional expertise

• Technical Education: B.S. or M.S. in Computer Science, Data Science, Engineering, Information Systems, or equivalent technical experience.
• Client Focused: Asks open-ended questions and understands needs to address business challenges.
• Tech Savvy: Conversant about technology, latest industry trends and how it is being applied to address business challenges.
• Team Player: Demonstrates team collaboration and can navigate different communication styles.
• Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
• Self-Starter: Motivated to work with clients and can lead projects independently.

Preferred technical and professional experience

• Programming coursework or experience a plus.
• Prior work experience in client sales or service.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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