Call Center Agent / Customer Service Job at SGD Group, Carrollton, TX

ZUtrRjM3Y0hLbDF2Ri8ycmxUUU50MXU0
  • SGD Group
  • Carrollton, TX

Job Description

Job Description

Job Description

Salary: $16-$18

Join Our Growing Team and Build a Rewarding Career at SGD Group!

Are you a multitasking, customer service-oriented individual with experience handling multiple phone lines and maintaining professionalism? Look no further! Supreme Garage Door Repair, a company that has experienced remarkable growth, starting with just three employees six years ago and now employing over 50 professionals, is seeking talented individuals like you to join our dynamic team.


Position: Call Center Representative


Responsibilities:

  • Answer incoming calls from customers across the state, providing exceptional customer service and addressing inquiries promptly and scheduling appointments
  • Efficiently schedule and confirm appointments, ensuring accurate coordination between customers and our job assigners throughout the state
  • Perform light office duties, including data entry, filing, and maintaining accurate records
  • Utilize basic computer skills to navigate software and communicate effectively with team members
  • Exhibit excellent organizational and multitasking abilities to handle a high volume of calls and appointments while maintaining accuracy and attention to detail

Requirements:

  • Minimum of 1 year of call center experience, demonstrating proficiency in handling various call center operations and customer service protocols
  • Strong computer skills, including proficiency in standard office software and the ability to learn and effectively utilize software
  • Ability to maintain a professional demeanor in all interactions, showing empathy, patience, and problem-solving skills when dealing with customers of diverse backgrounds
  • Excellent organizational and multitasking abilities, allowing you to handle multiple tasks and prioritize effectively in a fast-paced environment
  • Detailed note taking abilities and exceptional communication skills
  • Exceptional Multitasking Skills
  • Previous Dispatch experience a plus

Why Choose Supreme Garage Door Repair?

  • Career Growth: At Supreme Garage Door Repair, we believe in providing our employees with opportunities for advancement. Many of our dedicated customer service representatives have transitioned into managerial roles, door department positions, and continued to grow with the company. We are committed to nurturing your career aspirations.
  • Teamwork and Innovation: Join our team and become part of our supportive and collaborative work environment. We value teamwork, encourage thinking outside the box, and foster an environment where action and creativity thrive. Say goodbye to a boring routine and embrace exciting challenges every day.
  • Family Environment: At Supreme Garage Door Repair, LLC, we prioritize creating a family-like atmosphere where everyone feels valued and appreciated. We believe in building strong relationships among our team members and fostering a positive work environment.

Don't miss out on this incredible opportunity to join our dynamic team and make a lasting impact. Take the first step towards a brighter future with Supreme Garage Door Repair.

To learn more about Supreme Garage Door Repair and explore our comprehensive range of services, please visit our website:

Join us and experience the career growth and fulfilling work environment that Supreme Garage Door offers.


Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Rotating weekends

Experience:

  • Call Center/CSR: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Work at office, Shift work, Night shift, Day shift,

Similar Jobs

Only Data Entry

Remote Data Entry Operator (Junior) - Growth Path Job at Only Data Entry

 ...A data solutions company is looking for a Remote Data Entry Assistant to join their team. This entry-level role focuses on ensuring data quality and accuracy, offering opportunities for career growth and development. The ideal candidate should possess a passion for detail... 

Scot Forge

NDE / NDT Inspector - Manufacturing- QC- QA Job at Scot Forge

 ...Job Description Quality Control / Non Destructive Testing / NDT / NDE / QC We offer you: \n CAREER GROWTH \n SUPERIOR BENEFITS \n COMPANY WIDE BONUS PLANAWESOME BENEFITS \n ESOP - EMPLOYEE STOCK OWNERSHIP PLAN \n \n HOURS: \n ~4 pm - 4 am -... 

Rackley Roofing

Commercial Roofing - Superintendent Job at Rackley Roofing

 ...field leaders (superintendents, foremen). Inspect substrates at the time of the visit and ensure that all is acceptable before installation of roof system. Ensure that the specifications shop drawings and scope of work are being followed exactly. Ensure that all... 

Lewis Energy Group

Job Housekeeper I Job at Lewis Energy Group

 ...bathrooms, corridors, lobbies, dining areas and other areas. Cleans wash basins, mirrors, toilets, tubs, and showers. Makes beds, does laundry and washes windows. Operates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc... Perform detailed... 

Colorado Staffing

Sales Director, Banking and Financial Services (BFS), North America Job at Colorado Staffing

 ...strategic direction of CSG's Banking and Financial Services "go to...  ...market" activities across North America. This role will leverage extensive...  ...for sales initiatives. Work openly with select partners where...  ...& Benefits: Work from Home Employee Belonging Groups...