Community Guide Job at AHS SANTA CLARITA OPERATING LLC, Newhall, CA

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  • AHS SANTA CLARITA OPERATING LLC
  • Newhall, CA

Job Description

Job Description

Job Description

Description:

Job Summary

This position is responsible for protecting property, assets and people. Duties and responsibilities include guarding, patrolling, monitoring premises to prevent theft, negative behaviors and answering phones.

Essential Functions

  • Conduct foot patrol and general safety of the facility.
  • Provide rest and meal break relief for other community guides between roving patrols.
  • Maintain a high level of professionalism and customer service to clients, their visitors, vendors, and management at all times.
  • Respond to reasonable business-related customer service requests.
  • Respond to safety-related complaints and ensure proper documentation is completed as required.
  • Maintain and submit Daily Activity Reports, Incident Reports, Accident Reports, Hazard Reports, and Condition Reports. Reports must be legible and routed to Executive Director
  • Work under the general supervision of Executive Director
  • Maintain consistent performance, attendance, uniform appearance, and professional demeanor.
  • Communicate with all individuals in a professional manner.
  • Respond to emergency calls including medical, fire and damage to property.
  • Remain alert and vigilant while on duty.
  • Perform other duties as assigned or needed.
Requirements:

Education and Experience

  • High School Diploma or equivalent required.
  • Experience with Microsoft Word and Excel preferred.
  • Appropriate Bureau of Security and Investigative Services certificate from the California Department of Consumer Affairs.
  • California Guard License
  • Preferred certification of a minimum of 40 hours of training in de-escalation in facilities similar to the proposed facility.
  • Certifications, Licenses, and other Special Requirements
  • Certifications as required by state. Must meet all health requirements, including TB. Must pass criminal background check. Must have compassion for and desire to work in a mental health environment.

Essential Skills

  • Excellent verbal and written communication skills.
  • Able to communicate verbally in person and over the phone in fluent English.
  • Able to read, analyze, interpret and complete documentation in fluent English.
  • Positive interpersonal skills.
  • Works well with others, treats others with respect, works with integrity and ethically, and communicates in a pleasant, professional, and personable manner with all individuals.
  • Able to perform well under pressure, resolve conflicts, prioritize tasks, follow through with ideas, and show initiative in overcoming obstacles.
  • Self-motivated, able to work independently and make sound and timely decisions.
  • Excellent organizational skills and be detail oriented.
  • Demonstrate regular and consistent attendance and punctuality.

Job Tags

Work at office,

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