Job Description

Job Title: Compliance & Operations Administrator

Location: Sugarland, Tx 77478

Job Type: Full-Time (40 Hours In-Office | On-Call as Needed)

Reports To: Director of Operations / Compliance Manager

Job Summary:

The Compliance & Operations Administrator is responsible for managing utility and facilities operations across a portfolio of 300+ properties. This position supports cost tracking, compliance reporting, vendor coordination, and license/permit management to ensure operational excellence and regulatory alignment. This is an in-office role requiring strong organizational skills, attention to detail, and the ability to respond to operational needs outside of standard business hours when necessary.

Key Responsibilities:

• Oversee utility services and accounts for a portfolio of 300+ properties
• Track and analyze utility costs; generate monthly and quarterly variance reports
• Manage day-to-day repair and maintenance requests, ensuring timely resolution
• Maintain strong relationships with vendors, including onboarding, compliance, and performance oversight
• Review vendor invoices and coordinate accounts payable processes
• Assist in forecasting utility expenditures and preparing annual budgets
• Maintain current licenses and permits, including fire inspections, occupancy permits, and business licenses
• Ensure compliance with all applicable local, state, and federal regulations
• Support compliance audits and internal documentation reviews
• Proactively identify process improvements and help implement operational efficiencies

Requirements:

• 3–5 years of relevant work experience in compliance, operations, or property management
• Associate's or Bachelor's degree in Business Administration, Operations Management, or a related field (or equivalent work experience)
• Strong proficiency in Microsoft Excel, specifically in forecasting, budgeting, and variance analysis
• Experience managing utility accounts and facility maintenance operations preferred
• Familiarity with vendor management systems and accounts payable processes
• Strong attention to detail with excellent time-management and organizational skills
• Ability to prioritize and manage multiple ongoing projects in a fast-paced environment
• Clear and effective communication skills, both written and verbal
• Willingness to be on-call as operational needs arise

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