Store Manager / Technician Hybrid AVG ALL IN PAY BASE PLUS BONUSES 40k TO 45k/YEAR CPR Cell Phone Repair by Amtel Repair is hiring! We have a sales-forward approach with consumer electronics, an incredible working environment, and a world-class team that loves solving tough challenges, with a vision to change the world one device at a time. Our Store Managers are leaders responsible for overseeing and ensuring the success of all day-to-day operations of the store. As the store manager, you should feel comfortable delegating tasks and leveraging your teammates' strengths. It is your responsibility to identify patterns and recurring issues in both front-end and back-end operations. You should have at least a basic understanding of all aspects of the business. Our managers also serve as technicians, specializing in a wide variety of electronic device repairs, including cell phones, tablets, computers, laptops, game consoles, and more. How We're Different We offer several exciting benefits that set us apart, along with numerous advancement opportunities, making this a great place to grow! Bonus Incentives Health Benefits PTO 401k Pay Advances Promotion Opportunities Child Care FSA (DCA) Benefit Responsibilities Manage store operations and oversee employee management, including participating in job interviews. Schedule store staff to optimize coverage and productivity. Stay current on industry trends. Maintain knowledge of mobile devices, operating systems, laptops, gaming systems, and other electronic devices. Sell accessories, device care products, smartwatches, headsets, and similar items. Certifications in wireless device repair (e.g., Apple Certified Technicians, CTIA WISE Certifications) are a plus. Exhibit strong oral and written communication skills. Demonstrate teamwork and collaboration skills. Have basic knowledge of Microsoft Office or Google equivalents. Develop and maintain relationships with carrier employees. Order parts and supplies. Oversee the store's appearance, especially the retail area. Handle customer service issues and escalations. Maintain store filing systems. Manage social media updates for the store. Qualifications High School diploma or equivalent. Previous retail sales experience. Previous retail management experience. Successful track record in recruiting, training, engaging, and retaining top talent. Proficiency with store operation technology (e.g., POS systems, scheduling systems). Ability to work flexible hours, including evenings and weekends. #J-18808-Ljbffr ZipRecruiter
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