Job Description

Role & Responsibilities:

• Operational Excellence
• Monitor and analyze district/station performance, identifying areas for improvement and implementing process improvements as needed.
• Ensuring that all district/station KPI’s are met.
• Maintain high operation standards including:
• Timely and accurate documentation – shipment processing, purchase order, invoicing/billing.
• Optimization of consol profits.
• Adherence to customer SOP’s and compliance requirements.
• Secure and efficient warehouse operations.
• Ensure compliance with all legal, safety, and regulatory requirements.
• Identify and solve problems with sustainable solutions that align with the company strategic and tactical plans, policy, and procedures.
• Maintain high level of performance KPI’s for the district/station.

• Business Development
• Collaborate with cross-functional teams to develop and execute sales strategies, promotional campaigns, and marketing initiatives.
• Formulate a clear vision and strategic plan for sales growth through business development and identifying target markets and customers.
• Lead local sales and collaborate with global sales team to win new accounts and grow existing business.
• Build strong personal relationships with key customers and play a key role in securing/growing business for the district/station.

• Financial Performance
• Oversee P&L for the district, ensuring that revenue goals are met by managing expenses, maximizing profits and minimizing losses.
• Develop financial budgets and manage district/station P&L targets, including revenue, gross margins, expenses, and profitability.
• Regularly review business performance and identify areas for improvement.
• Manage costs and expenditures within budget while preserving operational efficiency and service quality.
• Ensure on-time A/R collection, so, AR overdue is less than 5%.

• People Engagement
• Recruit and retain talented individuals by creating a positive working environment, exemplifying our core values and fostering employee engagement.
• Develop skills and capabilities of key talent for individual and organizational success, by providing training, coaching, and career development.
• Ensure staffing levels align with operational needs and crafts succession plans for key positions.
• Effectively manage team performance by setting clear performance expectations, evaluating performance against goals, giving regular feedback, and addressing performance concerns.
• Set stretch goals for the team that challenges and engages their effort to continuously improve performance.

• Vendor Relationships
• Cultivate relationships with key decision makers within key vendor local organizations.
• Collaborate with product teams for competitive pricing and strategic alignment.
• Collaborate closely with vendors to address incidents, issues, or customer requirements effectively.

• Other duties as assigned by management.

Qualifications:

• Bachelor’s degree or equivalent business qualifications.
• Minimum of 7 years of experience in global freight forwarding.
• Proven experience with closing international freight forwarding sales.
• Knowledge of trade lanes, as it pertains to your district/station.
• Experience working with multi-modal transportation, (i.e. Ocean, Air, Import, Export, TL, LTL).
• Experience in Microsoft Word, Excel, Outlook.
• Strong business acumen with a keen aptitude to quickly assimilate new information.
• Excellent organization, analytical, written, and oral communications skills.
• Proven management skills to drive the operational growth and ensure profitability.
• Proven track record in business development and demonstrated leadership skills.
• Strategic thinker with very strong commercial acumen and an entrepreneurial flair.
• Ability to motivate people through collaborative skills.
• Excellent customer service skills.

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