Job Description

Job Description

Job Description

A remarkable opportunity has arisen at Parker Palm Springs, a member of Leading Hotels of the World for a pivotal position. We are seeking an exceptional individual to fulfill the role of Hotel Manager. This esteemed position calls for a visionary influencer, a seasoned trailblazer, an arbiter of refined taste, and a true expert in the art of hospitality. The ideal candidate possesses boundless vitality, contagious enthusiasm, and impeccable eloquence. They are respected as a leader and a mentor, inspiring the entire team at Parker Palm Springs. In addition to overseeing the day-to-day operations of the hotel, this role entails surpassing guest expectations and will play a vital part in supporting the Executive Committee's objectives, always embodying the essence of our brand.

Job Functions:

• Direct the function of Operations Management and planning in conjunction with the Managing Director to meet the daily needs of the hotel, including, but not limited to, staffing, forecasting, controlling, and supervising. Ensure that all employees are trained for their positions to maximize service, production, and efficiency; carry out all policies established by Parker Palm Springs and the Managing Director and operate the hotel in the absence of the Managing Director.
• Provide inspirational leadership to invigorate the Parker Palm Springs Vision, Mission and Ethos.
• Lead and foster an unwavering service of excellence culture.
• Clearly describe, assign, and delegate responsibility and authority for the operation of the various sub-departments under their supervision; conduct appropriate meetings and coordinate with the other department heads to ensure that proper communication leads to guest satisfaction and maximum profit and productivity.
• Monitor guest feedback and performance data to optimize guest engagement.
• Identify the developmental needs of others and provide opportunities for growth and development to reach potential.
• Ensure regular, ongoing communication occurs (daily stand ups, departmental meetings etc.)
• Attract and recruit exceptional leaders and team members who will enrich Parker Palm Springs Ethos and showcase their functional expertise, ensuring that staffing levels align with business needs.
• Offer guidance and direction to subordinates by providing coaching, counseling, mentoring, and conducting performance evaluations.
• Utilize interpersonal skills and effective communication to lead, influence, and motivate others; advocate for well-informed business decisions; exhibit honesty and integrity; lead by example.
• Cultivate and uphold an organizational culture that optimizes employee engagement and attracts top-tier talent.
• Directly reports to the Managing Director. The Hotel Manager assumes responsibility for leaders and team members across all operational areas of the hotel.

Qualifications:

• An expert in hotel operations, a strong leader and a proven track record in guest and employee engagement and financial performance.
• Minimum of 4 years of similar work experience in a luxury hotel environment.
• Bachelor’s Degree or equivalent education/experience required.

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