Job Description

Location: Irvine, California

Join a dynamic and growing team at SCI, a leading lighting manufacturer’s representative, as our Customer Service Project Manager. In this role, you’ll be the key liaison between electrical distributors, lighting manufacturers, and our internal sales teams, ensuring seamless communication, expert project execution, and top-tier service from start to finish.

We’re looking for a driven, organized, and customer-focused professional with a passion for project management and a knack for building lasting relationships.

What You’ll do in this Role:

• Manage and oversee multiple lighting project orders from inception through completion.
• Deliver exceptional service and solutions to our electrical distributor clients.
• Collaborate daily with manufacturers and sales teams to meet customer expectations.
• Handle high volumes of orders, emails, and calls with a professional and positive attitude.
• Proactively offer product options that meet client needs, budgets, and timelines.
• Provide post-sales support, including documentation, reconciliation, and issue resolution.
• Keep detailed project records and manage related documentation.
• Continuously expand product knowledge and attend relevant industry events.

What You’ll Bring to the Team:

• Strong background in customer service and project management.
• Experience in lighting and controls is highly preferred.
• Excellent communication, organizational, and interpersonal skills.
• Ability to thrive under pressure and meet strict deadlines.
• Proficiency in managing complex timelines and collaborating across departments.
• A Bachelor’s Degree is preferred but not required.

Why Join SCI?

• Competitive salary: $65K–$85K annually, based on experience.
• Bonus opportunities and profit-sharing programs.
• Comprehensive benefits: medical, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Professional development and product training.
• A team-oriented culture in a fast-paced, innovative industry.

Ready to Make an Impact?

Submit your resume to Carrie Marcel at Cmarcel@scilights.com to be considered. 

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