Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities
Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Requirements and Skills
Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.
...Research Leads - The Australian Research Centre for Cancer Survivorship Join to apply for the Research Leads role at UNSW. Employment Type: Full Time Positions Available: 4 X Research Leads Duration: Up until 30 June 2029 Remuneration: Academic Level...
Blood Bank ManagerJoin a winning team!Upson Regional Medical Center is a small hospital with a BIG heart! Our employees enjoy an environment where they can take care of patients with a high degree of quality and compassion. Patients get to experience topnotch healthcare...
...Job Description Job Description Placentia Oral Surgery is an amazingly fast paced, fun and friendly environment. We are looking for... ...compassionate and friendly and smiley FULLTIME Oral Surgery Assistant to join our team. (PARTIME IS A OPTION) Qualifications: 3-5...
...As part of Lennar's Future Builders Program, the Technology Recent College Grad (RCG) positions will engage in significant projects, leveraging... ...help with follow-up activities. Requirements: Current senior graduating from a 4-year college or University within 1 year (preferred)...
Hiring for Mira Mesa, Poway and other areas Immediately! Pay starting at $20-23 an hour! Job Description Summary Personal Care Attendant-Caregivers provide non-medical service and assistance to a client in their home and communities, who, because of advanced age...