Overview Human Resources Operations Specialist at TCHO Ventures, Inc. Duties and Responsibilities Ensure the company maintains Food Safety and Quality Assurance programs including but not limited to microbiological testing, Hazard Analysis and Critical Control Points (HACCP) programs, in-house and third-party audits, quality evaluations and compliance certifications; Implement corrective action initiatives ensuring food safety issues and concerns are resolved in a timely manner while minimizing customer risk, cost and production down time; Lead the pre-operation inspection process for ingredients and packaging. Verify that all sanitation, allergen and certification standards are met and resolved before production begins; Schedule, lead and document all internal, vendor, USDA, FDA and other third-party audits in a timely manner; Serve as the primary quality control resource in the factory for problem identification, resolution, loss reporting and continuous improvement; Manage and execute the training and development of team members on company programs and procedures related to sanitation, microbiology, pest control, allergen management, HACCP and GMP; Develop analytics on quality issues, trends and losses for reporting to management; Manage and document all internal control samples, testing, and record keeping to ensure completeness; Evaluate, improve, document and communicate QA SOPs, policies and improvement activities; Perform sampling of incoming raw products, finished products and plant environment for safety and quality; Oversee all compliant labeling and nutritional data and initiatives; Support investigation of customer quality concerns; Review COAs and testing results before product release; Review and maintain technical documents across a wide product line to support sales function; Develop strategies to effectively control quality of the companies’ products; Oversee proper company and vendor managed warehousing procedures, including cold-store, in line with product expirations and quality standards; Manage and improve the quality and cost effectiveness of the equipment flush process; Lead and manage the QA department including supervisors, technicians, and document control staff; Own and continuously improve SQF certification and Food Safety Programs; Ensure compliance with GMP, HACCP, allergen control, and sanitation standards; Oversee customer audits, third-party inspections, and regulatory reviews; Lead root cause analysis and corrective/preventive actions (CAPA); Analyze QA data and trends to recommend operational improvements; Collaborate cross-functionally with R&D, Production, and Supply Chain; Qualifications 5+ years’ experience in quality, compliance and/or regulatory in a food, confectionary or beverage finished goods company Passionate about food safety and quality, and working in a team environment. BS degree in food science, chemistry or other related technical field. Strong attention to detail, and highly developed organizational skills are a must! Ability to identify and communicate issues and solutions within a fast-paced office and production environment. Working knowledge of HACCP, SQF Internal Auditing, SOP’s creation, GMPs, FDA 21CFR Title 21/USDA National Organic Program (CCOF, QAI, etc.), Kosher, Fair Trade, B-Corp. Strong leadership and project management skills; Excellent oral and written communication skills in English required, Spanish a plus; Must be proficient with Microsoft Office Suite; experience using ERP systems is a plus. Strong knowledge of FDA/USDA regulations Proven ability to lead teams and manage cross-functional projects SQF Practitioner or PCQI certification preferred Working Conditions Office, Production and Warehouse setting. Must be able to bend and lift up to 30 pounds repetitively with or without reasonable accommodation Must be able to stand and/or sit for extended periods of time with or without reasonable accommodation Exposure to temperatures that range from freezing to sub-freezing (coolers, freezers, etc.) with or without reasonable accommodation Must be able to push, pull, squat, bend, and reach about and below shoulders; repetitive use of hands with or without reasonable accommodation Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industries Food and Beverage Services #J-18808-Ljbffr TCHO Chocolate
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