Job Description
This person will interact with pets and their owners before the Veterinarian or Veterinary Technician comes out to engage the client. They are the ‘face’ of the company and must present a positive, agreeable demeanor always while communicating with the clients. The receptionist will be responsible for answering phones, taking detailed messages and booking client appointments. They must be detail-oriented and able to multitask in a high paced, challenging environment. Receptionist must be comfortable with computers and a Windows environment, monitoring our online appointment software, scanning client records and updating patient records in our online practice software. This person will need to be physically capable of walking large dogs back to the kennel and grooming areas and must have a love of animals. The applicant must be a true team player who can communicate well with others and be an asset to our growing team.
Responsibilities include but are not limited to the following:
· Weighing pets
· Talks with owner about the visit and why they are there, communicates this to Veterinarian and Veterinary Technician
· Calls owner to communicate lab results
· Prepares patient prescriptions and food orders
· Checks clients out
· Sends client records
· Organizes patient charts and updates in practice software
· Pulls patient charts to prepare for upcoming visits
· Cleaning
· Laundry
· Reception area floors mopped on daily-basis
· May need to assist with feeding and walking boarders and ensuring kennel areas are clean
· May need to occasionally hold an animal for Veterinarian or Veterinary Technician
Job Type: Full-time
Salary: $14.00 - $16.00 per hour
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