Regional Service Manager Job at Air Quality Systems, Inc., Winchester, VA

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  • Air Quality Systems, Inc.
  • Winchester, VA

Job Description

Job Description

Job Description

Job Summary

We are seeking a dynamic and results-driven Regional Service Manager to oversee service operations across multiple locations within a designated region. This role is responsible for managing field teams, ensuring timely and high-quality filter change services, optimizing operational efficiency, and driving customer satisfaction. The ideal candidate will bring strong leadership, logistical expertise, and a hands-on approach to managing service delivery in a fast-paced environment.

 

Key Responsibilities

  • Flexibility in work hours – day shift, night shift and possible weekends.
  • Lead, coach, and manage a team of service technicians across the region
  • Oversee daily operations including scheduling, dispatching, and service execution
  • Ensure compliance with safety standards, company policies, and service protocols
  • Monitor KPIs such as service completion rates, customer satisfaction, and technician productivity
  • Conduct regular site visits and audits to ensure service quality and consistency
  • Collaborate with sales and customer support teams to address client needs and resolve issues
  • Manage inventory and equipment allocation for service vehicles and regional hubs
  • Recruit, train, and onboard new technicians as needed
  • Prepare and present regional performance reports to senior leadership
  • Identify opportunities for process improvement and cost reduction

 

Qualifications

  • 3+ years of experience in field service management, preferably in HVAC, filtration, or facility services
  • Proven leadership and team management skills
  • Strong organizational and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Proficiency in service management software and scheduling tools
  • Valid driver’s license and willingness to travel within the region

 

Physical Requirements

  • Ability to lift up to 50 lbs and work in confined or elevated spaces
  • Comfortable working in varying environmental conditions (heat, cold, dust)
  • Standing, walking, bending, and climbing ladders for extended periods

Preferred Skills

  • Technical knowledge of air and water filtration systems
  • Experience managing remote teams across multiple locations
  • Familiarity with OSHA and other safety regulations
  • Ability to thrive in a customer-focused, performance-driven culture
  • Computer/ Technology abilities for report and system updates.

 

What We Offer

  • Competitive salary and performance bonuses
  • Company vehicle and travel reimbursement
  • Health and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Opportunities for career advancement
Company Description

Air Quality Systems, Inc. (AQS) was established in 1995 as a primarily commercial HVAC / Mechanical service and install company. Today, those operations have expanded to include Residential, light Industrial, and a Filter Service division. AQS is dedicated to providing the best quality work to our community, from our community, for a price that's fair to all.

Established HVAC & Filter Sales company in the Shenandoah Valley. Operating 25+ years. Family owned and operated.

Company Description

Air Quality Systems, Inc. (AQS) was established in 1995 as a primarily commercial HVAC / Mechanical service and install company. Today, those operations have expanded to include Residential, light Industrial, and a Filter Service division. AQS is dedicated to providing the best quality work to our community, from our community, for a price that's fair to all.\r\n\r\nEstablished HVAC & Filter Sales company in the Shenandoah Valley. Operating 25+ years. Family owned and operated.

Job Tags

Remote work, Night shift, Weekend work, Day shift,

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