Job Description

Job Description

Job Description

Roles and Responsibilities:

• Manage the day-to-day operations by directly supervising and coordinating the work of rental counter, delivery, and service personnel

• Taking orders by phone from outside sales personnel or customers and ensures delivery

• Preparing quotes for customers when requested by outside sales rep

• Handle and generate sales with existing accounts

• Assign work orders to mechanics to ensure workload is properly managed. Ensure timely turnaround of customer repairs

• Generate repair quotes, file equipment warranty claims, and perform parts research

• Properly receive and bill for parts to ensure proper inventory management; maintain and update operating system

• Check stock availability and perform scheduled cycle counts

• Work closely with accounting as needed to resolve discrepancies with both accounts receivable and payable transactions

• Files warranty claims with OEMs as needed

• Become familiar with all product lines

• Establish and maintain relationships with manufacturers

• Maintain open orders daily

• Keep Showroom clean and organized

• Recommend additional products needed for the job

• Work closely with other departments to ensure accuracy and predictability

• Phone Cold Calling

• Properly receive and bill for parts to ensure proper inventory management; maintain and update operating system

• Work closely with accounting as needed to resolve discrepancies with both accounts receivable and payable transactions

• Required to keep parts stock at a 6 month turn timeframe. Work with OEM or vendor to ensure supplier returns are completed in a timely manner.

• Complete year-end inventory

• Perform other duties as required by Supervisor

Qualifications:

• 1-3 Years of Experience in Sales or Manager Experience

• Experience in the Construction Industry (Preferred)

• Communicates well with customers both on the phone and in person

• Demonstrated ability to lead a team, manage priorities, and achieve performance goals.

• Strong organizational, communication, and problem-solving skills.

• Proficiency with Microsoft Office Suite (Excel, Outlook) and rental management systems.

• High School Diploma or GED required; college or technical training preferred.

• Bilingual (English/Spanish) preferred.

• Construction Equipment Rental industry

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