Job Description
Job Title: Salesforce Administrator – GovCloud/FedRamp (US Citizens Only)
Location: San Jose, CA – 3 days a week at office
Clearance: Must be a US Citizen
Employment Type: Contract / Full-time
Job Description
We are seeking a highly capable Salesforce Administrator with experience supporting environments in Salesforce Government Cloud (GovCloud) . The ideal candidate is a proactive self-starter with strong Service Cloud experience and working knowledge of compliance frameworks (FedRAMP, ConMon, ISO/SOX). This role supports a public sector-aligned Salesforce platform requiring secure, compliant, and scalable configuration management.
Key Responsibilities
- Administer and configure Salesforce GovCloud platform, ensuring data integrity, user access controls, and compliance alignment
- Perform day-to-day user management, security settings, permission sets, and role hierarchies
- Maintain and enhance Service Cloud workflows, queues, case management, and email-to-case configurations
- Collaborate with developers, security teams, and business stakeholders to ensure smooth platform operations and compliance reporting
- Support compliance and control monitoring (ConMon) activities and documentation
- Work within a DevOps environment (CI/CD, Flosum, etc.) to assist with deployments and configuration version control
- Create and maintain documentation for system configuration, process flows, and change management
- Participate in UAT, sandbox testing, and production validation for new releases and patches
Qualifications
- US Citizenship is required
- 5+ years of experience in Salesforce Administration (including at least 1–2 years in GovCloud )
- Strong knowledge of Salesforce Service Cloud features and best practices
- Experience with compliance-based environments (FedRAMP, ConMon, ISO/SOX preferred)
- Familiarity with DevOps practices and tools such as Flosum , Azure DevOps , or CI/CD pipelines
- Salesforce Admin Certification required; Advanced Admin or Platform App Builder preferred
- Ability to work Onsite at San Jose, CA
Job Tags
Full time, Contract work, 3 days per week,