Job Description
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
ABOUT THE BOX DESKTOP ORG
The Desktop team builds high-impact applications that bring the power of Box's content platform directly to users' Windows and macOS devices. Our apps help users seamlessly access, edit, and collaborate on cloud-based documents with the familiarity of local tools and native OS integration. With millions of weekly active users, we are a core part of Box's product experience. The Desktop org is made up of around 40 engineers, split between the United States and Poland.
The Desktop Foundation team manages the critical infrastructure, tooling, and core SDKs that keep the Desktop org productive. We're responsible for CI/CD pipelines, test infrastructure, developer tooling, release automation, and backend services that process error logs and support product health insights.
WHY BOX NEEDS YOU
We're looking for a DevOps-minded engineer to help us build, maintain, and improve our CI/CD pipelines, release processes, and monitoring infrastructure for products we build for the Mac and Windows platforms. This includes core product components like metrics and logs collection for monitoring and diagnostics. You'll work closely with and to support other software engineers to ensure we can confidently ship and manage features in production. You'll thrive in this role if you're passionate about creating scalable, reliable developer workflows and release pipelines, enjoy digging into build and test systems, and want to drive improvements that enable dozens of engineers to ship with confidence.
WHAT YOU'LL DO
You'll work out of our Redwood City office, working next to half of our Desktop Foundation Engineering team.
Collaborate with and learn from the Desktop Foundation team of talented engineers in our Redwood City, California and Warsaw offices.
Join daily stand ups to update and coordinate with other engineers and managers on the team.
Work collaboratively across various teams-both engineering-focused as well as cross-functional-to enhance tools/frameworks that empower all members in delivering high-quality enterprise-grade products on Mac and Windows.
Engage in constructive peer reviews where you can share insights on each other's code.
Create clear documentation around technical designs/processes that fosters understanding among all team members.
Explore various design options while sharing insights into their advantages/disadvantages with your colleagues.
Work with a Mac and Windows systems CI systems to ensure the Desktop team is able to build, debug, validate, and investigate problems in the Mac and Windows products we build.
Work with virtual machines and build infrastructure automation to streamline and deliver a reliable platform for engineers to run their tests.
Own or co-own team projects where you are the technical leader. This will include owning project goals and delivery as well as maintaining a high bar for modular, maintainable, and testable code.
Investigate the pain-points in our development processes and systems. Then help prioritize and fix them.
Develop metrics, alerts and reports that help monitoring the health of our infrastructure systems.
Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.
WHO YOU ARE
You have at least 5 years of experience in development or operations.
You possess proficiency in modern programming languages such as Python, Swift/Objective-C, or C# along with an understanding of software design principles.
Experience using contemporary testing frameworks/methodologies
A collaborative spirit is essential; we appreciate individuals eager to support others in successfully shipping code!
You enjoy building tools and frameworks for other engineers
You have excellent problem solving and debugging skills
You have strong verbal and written communication skills in English
You have a degree in Computer Science or equivalent experience
You have practical experience managing jobs and pipelines for CI/CD and SCM solutions like Jenkins, Github, etc.
You have practical experience managing VMs of different types and associated tools like Ansible
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
PREFERRED EXPERIENCE
Experience with VSphere and/or ESXi, Parallels, or Verge.io
Experience with Unix/Linux system administration and troubleshooting
Knowledge of secure build practices (e.g., code signing, deployment)
Experience working with Mac and Windows development environments
Networking and infrastructure knowledge
Experience with MacStadium VPC or Orka solutions
Feel free to apply even if you don't have all of these skills!
PERCENTAGE OF TIME SPENT
50% Designing, coding, and building integrations/frameworks
15% Providing support to Desktop team on tools & frameworks and system upgrades
15% Investigating and addressing system issues
15% Meetings
5% Documentation
METHODOLOGY
Agile Management - Kanban
Issue Tracking Tool - Jira
Knowledge repository - GitHubEnterprise, Confluence
Code reviews - GitHub Enterprise
Version Control System - GitHub Enterprise
CI/CD Automation System - Jenkins, Ansible/Packer
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, with a focus on Tuesdays, Wednesdays, and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
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Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks .
In accordance with OFCCP compliance, here is the Pay Transparency Provision .
United States Pay Range $187,000 — $233,500 USD
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Job Tags
Work at office, Local area, Live in, Shift work, 3 days per week,