Job Description

Position Title: Shift Lead

Position Overview: Responsible for assisting the store management team with store

operations, interacting with customers to problem solve issues, assisting in sales process,

ensuring an outstanding customer experience and daily task execution.

Primary Responsibilities:

• Execute floor leadership-own the sale floor, greet all customers, in a professional, friendly

manner.

• Deploy staff, coordinate breaks, count down cash drawers
• Coach and develop employees in assessing customer needs.
• Stocking shelves, setting up displays, ringing up merchandise.
• Assist with inventory counts as needed.
• Maintain merchandise and visual plan according to company policies.
• Provide constructive feedback and assists staff to solve customers’ complaints.
• Ensure all employees are properly trained according to company policies and procedures.
• Communicate to management any situations that puts our customers or employees at risk

physically or emotionally.

General Responsibilities:

• Greet all customers, in a professional, friendly manner.
• Ensure the store is well maintained, stocked, and clean at all times.
• Treat co-workers with respect and look for opportunities to help others without being

asked.

• Show up to work on time in appropriate attire and compliant with appearance policies.
• Possess adequate product knowledge to assist customers in making purchasing decisions.
• Ensure that Health, Safety, Operations, and security policies are being followed at all times
• Motivate employees, keeping them focused on the company’s mission.
• Ensure customers are satisfied with the level of service and product quality received.
• Follow all opening and closing procedures to keep the employees, inventory, cash, and

store safe and secure.

Physical Requirements:

• Must be able to stand for long periods of time (up to 8 hours)
• Must be able to move and/or lift up to 20 pound

Job Types: Full-time, Part-time

Pay: $19.00 - $20.00 per hour

Expected hours: 35 – 42 per week

Benefits:

• Employee discount
• Paid training

Shift:

• 8 hour shift
• Evening shift
• Morning shift

License/Certification:

• Driver's License/ ID (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Long Beach, CA 90806 (Required)

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Job Tags

Hourly pay, Full time, Part time, Shift work, Night shift, Day shift,

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