Job Description

Job Description

Job Description

Summary:

As the Visual Merchandising Manager, you will be the steward of the L'AGENCE in-store aesthetic, ensuring brand excellence and consistency across our retail fleet, including full-price stores, outlets, and wholesale locations.

Responsibilities:

Merchandising & Brand Excellence

• Brand Representation: Translate the L'AGENCE brand ethos into physical retail spaces, ensuring a consistent, premium, and luxury experience across various locations.
• Store Strategy: Oversee all floor sets, continuously assess store displays, and collaborate with business partners to achieve maximum Return on Investment (ROI).
• New Location Leadership: Lead the visual direction for all new store openings and pop-up shops, ensuring they embody the brand's identity from day one.
• Window Displays: Design and oversee the installation of seasonal, eye-catching window displays that tell the L'AGENCE story and enhance the brand's luxury appeal. Ensure displays are regularly updated and align with brand guidelines.

Training & Development

• Field Team Coaching: Develop and coach store and field teams on seasonal visual merchandising strategies, product presentation, and store maintenance to foster a skilled team with a focus on operational excellence and creativity.
• Talent Development: Actively participate in the recruiting, onboarding, and mentoring of new visual merchandising talent.

Communication & Collaboration

• Cross-Functional Partnership: Build strong partnerships with internal teams, including Marketing, Buying, and Merchandising, to ensure visual strategies support business objectives and optimize the customer journey.
• Team Leadership: Lead and mentor the sales visual team, promoting a high level of motivation, creativity, and productivity.
• Communication Flow: Manage effective and regular communication between the headquarters, field teams, and stores to ensure visual standards are consistently and efficiently executed.

Qualifications:

• Luxury Retail Expertise: A minimum of 5+ years of visual merchandising experience, with a significant background in the luxury fashion sector is essential for translating the brand’s premium essence into retail spaces.
• Creative & Strategic Leadership: Proven ability to blend high-impact creativity (for displays) with strategic thinking (for business growth and profitability).
• Project Management: Excellent organizational and project management skills to manage multiple priorities, large-scale store installations, and thrive in a fast-paced environment.
• Attention to Detail: A keen eye for detail in both the creative and operational aspects, from maintaining luxury standards to managing complex store installations.
• Communication: Strong verbal and written communication skills are required to effectively present ideas, influence cross-functional partners, and lead training sessions.
• Teamwork: A highly collaborative approach, comfortable coordinating with merchandising, buying, and store leadership teams to adapt and execute strategies at the store level.
• Travel: Ability to travel extensively (up to 80%) for store installations, openings, and field team support.
• Physical Demands: Comfort with the physical work required for installations, including lifting and standing for extended periods.

Physical Requirements:

• Must be able to stand for long periods of time.
• Ability to occasionally reach overhead.
• Ability to occasionally lift and move up to 30-50 lbs.
• Ability to climb a ladder or stepstool

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

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