Job Description

Director Business Development, Healthcare Staffing

Chicago, IL, USA • Atlanta, GA, USA

Job Description

Cross Country is seeking top talent to join our team! We are a market-leading, tech-enabled workforce solutions and advisory firm with over four decades of industry experience. Our focus is on helping clients address complex labor challenges. Diversity, equality, and inclusion are central to our corporate social responsibility, aligning with our core values to create a better future for our people, communities, and stakeholders. Recognized as one of the ‘Top Places to Work’ by US News and World Report and a Most Loved Workplace by Newsweek, we are committed to service excellence. Cross Country was the first public company to earn The Joint Commission Gold Seal of Approval for Health Care Staffing Services Certification with Distinction.

BASIC PURPOSE:

The Director of Business Development is responsible for building a sustainable pipeline of new and expanding opportunities with clients seeking Contingent staffing services. This senior, customer-facing role involves engaging with C-suite executives of hospital systems and internal team leaders. The Director will drive growth through RFP participation, introducing our services to existing clients, and direct engagement with buyers.

ESSENTIAL FUNCTIONS:

1. Grow the Search business client portfolio in revenue and profitability.
2. Develop presentation materials and pitch decks for internal use.
3. Create digital marketing content such as thought leadership pieces, case studies, and reference materials.
4. Collaborate with finance on pricing and profitability models.
5. Work with Delivery leaders to model team and resource strategies for new engagements.
6. Evaluate channel partnerships with PE firms, consulting firms, and GPOs.
7. Negotiate contracts aligning customer expectations with company objectives.
8. Implement change management processes and review systems to monitor progress.
9. Drive profitable growth by increasing top-line revenue, gross margin, and contribution income within the workforce solutions division.
10. Develop performance metrics to measure the success of company initiatives.
11. Align division goals with overall company goals to maximize growth, profitability, and ROI on product development.

QUALIFICATIONS/SKILLS/EDUCATION:

• Bachelor’s degree with a minimum of 10 years’ experience in workforce solutions.
• Experience in sales forecasting and process control.
• Excellent communication skills to work harmoniously with internal and external clients.
• Strong judgment and decision-making based on integrity.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Company equipment (laptop, monitor, keyboard, mouse, headset) will be provided for use during employment.

Benefits

We offer competitive compensation, benefits, and wellness programs, including Medical, Dental, Vision, Life, Disability, Voluntary Insurance, 401(k), Tuition Assistance, and Pet Insurance. Wellness options include Burnalong’s online classes and local gym access.

Cross Country is an Equal Opportunity Employer (EEO) - Veteran/Disability.

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