Email Support Agent Job at Erie Neighborhood House, United States

ZTZrTDNiY0NLVmhzSGZtdm5Ub01zVnUxTGc9PQ==
  • Erie Neighborhood House
  • United States

Job Description

The Role:

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile:

  • You have at least 1 year experience within a Customer Service role, ideally within the the Not for profit Sector industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You are a self-starter and demonstrate a high level of resilience
  • You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Opportunity to make a positive impact
  • Fantastic work culture

Job Tags

Full time,

Similar Jobs

Partnership Employment

Consumer Compliance Officer Job at Partnership Employment

 ...Job Description Responsibilities: Support overall compliance program activities, including risk assessments, monitoring routines, control evaluations, and issue tracking. Review business processes, products, services, and marketing materials to confirm alignment... 

The Pivot Group Network

HR Manager - Jenison Area Job at The Pivot Group Network

 ...Job Description Job Description HR Manager | Jenison, MI Salary Range: $83,000 - $128,000 depending on experience Are you a seasoned professional with a passion for fostering positive workplace environments and driving organizational success? The Pivot... 

Miller Electric

Junior Electrical Construction Technician Job at Miller Electric

 ...A leading electrical contractor in Atlanta is looking for an Entry-level Electrical Construction Helper to assist journeyman electricians. Candidates with 0-2 years of hands-on experience are encouraged to apply. The position requires strong work ethic, willingness to... 

Domino's Franchise

Domino's Delivery Driver - Sedro Woolley, WA Job at Domino's Franchise

 ...Delivery Expert Pay Range: $17.13 + Tips and mileage reimbursement! Job Description JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization... 

Express Employment Professionals of Fort Worth, TX

Fabrication Manager Job at Express Employment Professionals of Fort Worth, TX

 ...Fabrication Manager Lighting Manufacturer in south Fort Worth Texas is seeking a Fabrication Manager. This position will be responsible...  ...Department. Ideal candidates will have: ~5+ years of Sheet Metal Fabrication experience (Sheet Metal a MUST)~3+ years in a...