Job Description
Agency Staff Position – Licensed Insurance Professional
At The Pam McCarthy Agency, Inc. | American Family Insurance, we’re a locally owned agency committed to serving our community with honesty, clarity, and care. We’re building a strong team culture under the mantra Clear. Kind. Engaged. and want team members who share those values.
Licensed Insurance Representative — blending service excellence with growth opportunities in sales. You’ll start with responsibilities and grow into sales within the 2 months, with a clear career path to higher earning potential.
What We Offer
Compensation: depending on experience, bonus & commission tied to production goal
Benefits:
• 401K
• Paid time off (PTO) + paid holidays + paid BIRTHDAY HOLIDAY
• Paid licensing Property/Casualty & Life required for position
• Collaborative team environment with plenty of coffee
Responsibilities
• Deliver outstanding customer service and support to retain and grow client relationships
• Build relationships with customers for long-term success and referrals
• Present insurance solutions customized to clients' needs
• Identify opportunities for cross-selling of life/umbrella/other products
• Generate follow-up on and close new business opportunities
Qualifications
• Minimum 1+ years of agency customer service/sales experience
• Outbound sales experience preferred
• Strong communication and relationship-building skills
• Goal-oriented with the ability to self-manage
• Resilient, competitive, and motivated to succeed
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