Telecom Customer Service Representative Job at Highland Direct, Tampa, FL

ZGE0RDNiNEhKMUJyRnY2cG5Ec0Z0MTY0
  • Highland Direct
  • Tampa, FL

Job Description

Job Description

Job Description

 

Join Our Team as a Customer Service Representative!

 

Highland Management Group is one of the nation's fastest-growing firms in the industry. Our is a pioneer in brand engagement, constantly pushing the boundaries with innovative promotional events and personalized marketing strategies that deliver measurable results for our prestigious clients. We are at the forefront of the industry, consistently developing and implementing our clientele's latest and most advanced wireless technology by delivering and executing experiential customer service and sales campaigns. Our mission is to assist in expanding throughout the territory while simultaneously cultivating the next generation of leaders within our field.

 

Highland Management Group is seeking a passionate and ambitious Customer Service Representative to join our team. As a Customer Service Representative, you will work directly to create positive interactions with customers when introducing the brand and enrolling them in new services. You will play a key role in building strong, lasting relationships with clients, driving sales, and delivering outstanding results for our clients through their enrollment process.

 

What does a typical day look like for our Customer Service Representative? Let's break it down: 

  • Meet with potential customers in the community (face-to-face) to guide them through the enrollment process & ensure customer satisfaction by informing them about the latest non-profit goals
  • Build and nurture long-lasting client relationships to ensure their ongoing happiness and brand loyalty
  • Stay informed about our client's initiatives and services to effectively communicate with customers, promote the brand effectively, and boost sales
  • Accurately record and manage customer account details to ensure smooth service activations and installations
  • Work together with top-performing Customer Service Representatives to deliver seamless service and quickly address customer concerns or inquiries
  • Help achieve sales goals, identify new opportunities, and implement targeted outreach strategies to drive the business forward
 

Qualifications of the Customer Service Representative: 

  • High School Diploma
  • No prior experience is required - past customer service, account/brand management, or relevant sales experience is a plus!
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to build rapport quickly and manage relationships effectively
  • Self-motivated, goal-oriented, and passionate about driving sales results
  • Ability to thrive in dynamic environments and quickly integrate new information about evolving technologies and services
 

Although our Customer Service Representative role is an entry-level position, our team needs career-focused individuals who want an opportunity for significant income and those who desire to grow in their career and professional portfolio. 

If you are ready to put your team building, critical thinking, and sales knowledge to the test, then our Customer Service Representative role is for you!

Job Tags

Similar Jobs

Sea Mar Community Health Centers

Medical Assistant Supervisor Job at Sea Mar Community Health Centers

 ...our website at to find out more about our services. Sea Mar is a mandatory COVID-19 and flu vaccine organization Medical Assistant Supervisor - Posting #25386 Hourly Range: $27.32 - $28.38 Annual Salary: $56,833.36 - $59,021.62 Position Summary: Full-time... 

Strategic Knections LLC

Entry-Level Sales Representative Job at Strategic Knections LLC

 ...Job Description Job Description Job Type: Full-Time | In-Person Experience Level: Entry-Level (No experience required) Ready to launch your career in sales and marketing with a company that actually invests in YOU? Join a fast-growing team in Pittsburgh where... 

Piedmont Healthcare

Palliative Care Physician - Columbus, GA Job at Piedmont Healthcare

 ...Here at Piedmont Columbus Regional Hospital we are seeking a Palliative Care Physician in Columbus, GA that is committed to providing high quality...  ...care to patients. Qualifications Board Certified in Hospice and Palliative Care (fellowship trained with Palliative... 

Cirrus Design Corporation

Flight Instructor III Job at Cirrus Design Corporation

 ...Job Description Job Description Job Summary The Flight Instructor provides industry-leading, learner-centric flight training to Cirrus customers. To meet the demands of discerning customers who look for the absolute best, training is provided in iconic Cirrus Aircraft... 

Berkshire Family YMCA

Swim Team Coach Job at Berkshire Family YMCA

 ...-being FOR SOCIAL RESPONSIBILITY: Providing support and inspiring action in our communities About the Role: The Swim Team Coach position is designed to foster a competitive and supportive environment for swimmers of all skill levels. The primary goal is to enhance...